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State Farm® Insurance Agent Tom Roylston

4.9 out of 5 average rating (70 reviews) View Tom Roylston's reviews on Google

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Danil Ukhanev

September 15, 2023

1  out of  5 rating by Danil Ukhanev
"Horrible insurance agency, been insured there since 2019. On multiple occasions, we had issues with them. Ran back and forth from the dmv to them three times because we got a letter from the dmv that we got a lapse in insurance. Turns out the agent wrote the vin wrong (even though I gave him the title), and I had no insurance for a vehicle that I was paying every month for. On top of that, I had to pay $600 fine to the dmv. On another recent occasion, I took my son and daughter off my insurance, and they kicked all my cars off the insurance. I had to pay fines to the dmv even though it was the agents fault. Statefarm as a company may be good, but this agent is horrible and irresponsible."

Jim Callaway

September 6, 2023

5  out of  5 rating by Jim Callaway
"Service. True service is so rare now a days, that it can shock you, and remind you how great it feels. I found Tom and his team through a neighbor, who had sung his praises, and was prepared for a let down. Tom and Jennifer calmly took my information and produced both a Home and Auto combo that was an order of magnitude better, and with a decent discount to my previous with Progressive. State Farm has a great team here."

trish landrum

August 23, 2023

5  out of  5 rating by trish landrum
"We love Tom and State Farm! Thanks for always being there for us!"

Ivey Littlejohn

August 22, 2023

5  out of  5 rating by Ivey Littlejohn
"I love State Farm the group take time to answer any questions they handle the situation at hand"

Ken Makupson

August 18, 2023

5  out of  5 rating by Ken Makupson
"Great people and amazing service and the response time to questions and concerns is next level. They treat you like family and make you a priority."

Britton Groblewski

March 28, 2023

5  out of  5 rating by Britton Groblewski
"Tom is the best at what he does! Wouldn’t go to anyone else."

Emily Barbare

March 24, 2023

5  out of  5 rating by Emily Barbare
"Tom, Jennifer, and Audrey are the best! The environment at State Farm is always positive and friendly and even better when Hoss is there!"

N O

March 14, 2023

5  out of  5 rating by N O
"I have to say that Audrey has been awesome went out of her way to help me in a situation .."

David

March 9, 2023

5  out of  5 rating by David
"Jennifer was great. All questions answered in a easy to understand way."

Tosha Kerr

March 9, 2023

5  out of  5 rating by Tosha Kerr
"Everyone is always so very kind and helpful."

Kelsey Shilling

March 2, 2023

5  out of  5 rating by Kelsey Shilling
"I have been with Tom Roylston since I started driving been 13 years and everyone has alway been super nice and helpful... I never plan to go anywhere else..."

Amanda Starnes

March 1, 2023

5  out of  5 rating by Amanda Starnes
"Thank you y’all are great"

Drew Hawkins

February 9, 2023

5  out of  5 rating by Drew Hawkins
"I love the atmosphere and the people always help me with everything I need"

Sam Gue

February 6, 2023

5  out of  5 rating by Sam Gue
"Tom and Audrey are very responsive and friendly people. It was great working with them to get what my wife and I needed. It’s nice to know that if I have any questions or needs in the future, they’ll be prompt and happy to serve."

Jeff Morris

February 3, 2023

5  out of  5 rating by Jeff Morris
"Tom Roylston’s office is all about customer service. They make every aspect of acquiring and maintaining insurance coverage stress free. They are always easy to contact and quick to respond to customer needs. Great job guys!"

Tonia Williams

February 3, 2023

5  out of  5 rating by Tonia Williams
"Aubrey is so sweet! She is very helpful!! Thank you Audrey for all you do!!"

Paul Cholak

January 30, 2023

5  out of  5 rating by Paul Cholak
"Very Friendly's team and easy to work with. They are interested in meeting your needs to the best possibility."

Roger Carper

January 25, 2023

5  out of  5 rating by Roger Carper
"Great and helpful, if I can't reach anyone they alway call back very quickly to help w our questions Roger"

Mora E

January 23, 2023

5  out of  5 rating by Mora E
"Tom was my agent for over 10 years until I moved to another state. I highly recommend. Top notch agent and really goes above and beyond for his clients."

Valarie Beadle

January 20, 2023

5  out of  5 rating by Valarie Beadle
"They are always so helpful and friendly, definitely recommend giving them a call for all of your insurance needs. We’ve had them for a long time, with life, auto, and home insurance!"

Thomas Greene

December 6, 2022

5  out of  5 rating by Thomas Greene
"Fast and loyal service."

Vad Izo

November 12, 2022

5  out of  5 rating by Vad Izo
"Tom is a great guy very helpful and pleasant to work with."

Zack Romanenko

October 29, 2022

1  out of  5 rating by Zack Romanenko
"I paid a little over $600 for insurance for 6 months. After 2 weeks I switched to another insurance and they refunded me on $16. Called over 5 times and they still won’t give me my refund."

Katie Lapik

August 8, 2022

5  out of  5 rating by Katie Lapik
"Great service, very helpful and professional"

Thomas Greene jr

July 22, 2022

5  out of  5 rating by Thomas Greene jr
"I always leave happy 😎👌"