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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracy Knight

May 9, 2024

5  out of  5 rating by Tracy Knight
"Tom Roylston Agency is the greatest team I have ever had for an insurance company!! I feel like we are family because everyone there calls you by your name and they don’t treat you like a number!!! They absolutely go above and beyond for insurance needs!!"
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Dena Fowler

April 27, 2024

5  out of  5 rating by Dena Fowler
"Tom Roylston and his entire team are always prompt and very helpful! I highly recommend this agency to anyone."
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Dustin Smith

February 8, 2024

5  out of  5 rating by Dustin Smith
"Tom and all his associates are prompt and very professional. I recommend them to everyone that asks me about insurance. True pleasure to work with."
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Doug Ashmore

February 7, 2024

5  out of  5 rating by Doug Ashmore
"Tom has been an integral part of our business for many years. We rely on his expertise with company vehicles and equipment. He brings a great deal of wisdom and we always call him prior to major purchases to confirm the cost of keeping our vehicles and equipment insured. Tom has also been instrumental in developing insurance strategies to protect my my home and property assets. I have enjoyed many years of peace knowing that Tom has my property fully insured. Thank you Tom!"
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Oliver Wong

January 24, 2024

5  out of  5 rating by Oliver Wong
"Love Tom - great agent!"
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January 15, 2024

5  out of  5 rating by Skwirl
"Debbie is awesome, always provides the very best customer service."
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Jeff Swiger

January 3, 2024

5  out of  5 rating by Jeff Swiger
"Tom Roylston and his whole team are one of the most responsive and diligent agencies I’ve every worked with. Tom and his team handle not only the full compliment of our personal insurance needs but also my business needs as well. If you’re looking for an agent that not only is an authority on insurance needs but also a person that cares deeply for his clients. I give him a five star rating only because a ten star rating isn’t available!"
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Princess Jeter

January 2, 2024

5  out of  5 rating by Princess Jeter
"Love them I've met with two of there staff and they're awesome very knowledgeable and helpful I LOVE STATE FARM!!🥰"
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Kyle Nachtergaele

November 16, 2023

5  out of  5 rating by Kyle Nachtergaele
"My family and I have used Tom Roylstons office for insurance for years and they are great to work with. They provide excellent service."
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Catalina Nachtergaele

November 16, 2023

5  out of  5 rating by Catalina Nachtergaele
"Great service and quick response. Always doing what is best for the customer."
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Alla Pshichenko

November 16, 2023

5  out of  5 rating by Alla Pshichenko
"I only have positive things to say about this agency. Everyone is very easy to work with. They answer or return your calls almost immediately. If you have any question, or ask for a quote they'll have a reply within minutes. Need coverage for a new car, it's only a call away, need to cancel, same, just call and they'll get it done for you immediately. Our cars and houses have been covered by State Farm for 3,5 years so far."
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Melynda Moss

November 16, 2023

5  out of  5 rating by Melynda Moss
"We have been with Tom and State Farm for quite some time now. We have multiple policies house, cars, boats, jet skis etc. the whole family has been is is still on the plan and with teenage boys that can be hard. Tom has worked so great with us in changing out vehicles changing coverage amounts adding and subtracting drivers. He knows you by name and ask about you as a person not just a policy check. I recommend him and his office anytime I can. Love my State Farm."
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jenna pompa

November 16, 2023

5  out of  5 rating by jenna pompa
"Tom Roylston is fantastic. I dont know of anyone else that would call late at night because of an accident we had with our house. he called us to make sure we were all okay. Ive never had any problems and everyone had been polite!"
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Phyllis Moore

November 16, 2023

5  out of  5 rating by Phyllis Moore
"I have been a customer of Toms for a very long time . And I’ve always had a great experience with them. Always helpful"
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Siuzanna Durgalian

November 16, 2023

5  out of  5 rating by Siuzanna Durgalian
"I will recommend this company. Excellent service! They really care about their clients!"
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Jeff Pollard

October 9, 2023

5  out of  5 rating by Jeff Pollard
"Olivia was very professional and knowledgeable of her product offerings. Acquiring new home insurance has never been so easy. Thank you fir"
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Danil Ukhanev

September 15, 2023

1  out of  5 rating by Danil Ukhanev
"Horrible insurance agency, been insured there since 2019. On multiple occasions, we had issues with them. Ran back and forth from the dmv to them three times because we got a letter from the dmv that we got a lapse in insurance. Turns out the agent wrote the vin wrong (even though I gave him the title), and I had no insurance for a vehicle that I was paying every month for. On top of that, I had to pay $600 fine to the dmv. On another recent occasion, I took my son and daughter off my insurance, and they kicked all my cars off the insurance. I had to pay fines to the dmv even though it was the agents fault. Statefarm as a company may be good, but this agent is horrible and irresponsible."
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Jim Callaway

September 6, 2023

5  out of  5 rating by Jim Callaway
"Service. True service is so rare now a days, that it can shock you, and remind you how great it feels. I found Tom and his team through a neighbor, who had sung his praises, and was prepared for a let down. Tom and Jennifer calmly took my information and produced both a Home and Auto combo that was an order of magnitude better, and with a decent discount to my previous with Progressive. State Farm has a great team here."
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trish landrum

August 23, 2023

5  out of  5 rating by trish landrum
"We love Tom and State Farm! Thanks for always being there for us!"
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Ivey Littlejohn

August 22, 2023

5  out of  5 rating by Ivey Littlejohn
"I love State Farm the group take time to answer any questions they handle the situation at hand"
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Ken Makupson

August 18, 2023

5  out of  5 rating by Ken Makupson
"Great people and amazing service and the response time to questions and concerns is next level. They treat you like family and make you a priority."
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Britton Groblewski

March 28, 2023

5  out of  5 rating by Britton Groblewski
"Tom is the best at what he does! Wouldn’t go to anyone else."
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Emily Barbare

March 24, 2023

5  out of  5 rating by Emily Barbare
"Tom, Jennifer, and Audrey are the best! The environment at State Farm is always positive and friendly and even better when Hoss is there!"
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March 14, 2023

5  out of  5 rating by N O
"I have to say that Audrey has been awesome went out of her way to help me in a situation .."
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March 9, 2023

5  out of  5 rating by David
"Jennifer was great. All questions answered in a easy to understand way."